TERMS & CONDITIONS
Terms & Conditions
We provide you (“you”, “your”, “yours” or “Customer”) access to our services (“Service”) through our website located at phdcapstonedissertations.com, mobile website, and (collectively, the “Website”) subject to these Terms and Conditions (“Terms”), which we may update from time to time.
phdcapstonedissertations.com is a learning platform that cooperates with Customers and education Experts to improve Customers’ educational levels. Our Website allows Customers to search for Experts, and Experts searching for Customers to connect for and deliver and pay for or receive payment for the Services.
Before accessing the Services, please read the following Terms carefully as they form a binding legal agreement between you and the Company. By clicking the “Accept” or similar button or tick box or accessing the Services, you agree that you have read, understood, and agreed to these Terms and that you understand any personal information you provide may be handled as provided in our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
INTERPRETATION OF THE TERMS
“Website” refers to phdcapstonedissertations.com, a mobile website,
“Customer”, “you”, “your” or “yours” refer to anyone submitting, bidding, or executing an Order, as well as uploading any information and transferring payments on the Website.
“Content” means all information, text, materials, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.
“Expert” is a person engaged by the Company on a freelance basis to provide Services to the Customers.
“Messaging System” is the software that ensures uninterrupted communication between the Customer and the Expert or the Support Team.
“Order” refers to the factual request for a Service sent to our Company by the Customer. It includes particular requirements and specifications regarding the sources to be used in the Product.
An “Order” is an electronic request for a paid Product from the Customer. The Order specifies the scope of work and other requirements regarding the Product.
“Order” refers to the written Order submitted in electronic form online on the Website by the Customer. The Order includes the work in its entirety, along with the Customer’s requirements.
“Personal Balance” refers to the total amount of funds available in your account that have not been used towards an Order after a successful transaction. Funds are added to the Personal Balance voluntarily to compensate for the Order(s) price at the Customer’s discretion.
“Order Balance” refers to the total amount of funds allocated to a specific Order after an Expert has been assigned to the Order.
“Escrow” refers to the financial agreement in which We control monetary transactions between the Customer and the Expert as a third party. According to this agreement, We only release the funds once the contract terms are met.
“Service” (Services) is provided by the Experts within a defined time frame and according to the Customer’s requirements in respect of educational matters. The Service encompasses all Order Statuses.
“Product” is a result of delivered Service. A Product is designed to facilitate learning and understanding of the Customer in a particular subject field or topic. The Product is not intended for submission to any educational institutions chartered, incorporated, licensed, registered, or supervised by the state, fulfilling the requirements of a PhD, master’s degree, diploma, certificate, or course of study at any educational institution. Please be informed that the Product cannot be answered for your quiz, test or exam. We are against academic dishonesty, therefore we do not provide a Product that you can pass off as another person’s work.
“Product Revision” is a request sent by the Customer for editing the final version of the Product, based on the initial requirements of the Order.
“Quality Assurance Department” refers to the Company’s structural unit responsible for evaluating and protecting the quality of our Products and Services. The Quality Assurance Department holds responsibility for investigating all disputed claims and remains impartial towards all parties.
“Support Team” or “Support” refers to the Company’s structural unit responsible for coordinating and assisting the Order and Services.
GENERAL INFORMATION
By browsing the public areas, or accessing and using the Website, you acknowledge that (i) you have read, understood, and agree to be legally bound by these Terms, along with the Refund Policy, Privacy Policy, Cookies Policy, Code of Conduct, and any other service-specific terms provided on the Website and that (ii) you are at least 16 years of age (or the age of majority in your country), or (iii) if you are less than the age of majority that you have reviewed these Terms, as well as the aforementioned documents with your parent or guardian and that your parent or guardian has agreed to them on your behalf before the use.
You agree to use the Service only for lawful, personal, and informational purposes. You agree that you will not use the Service in any manner that is malicious or that violates any applicable local, state, national, or international law.
Moreover, you agree to exercise common sense and judgment while using the Services and not to disclose to Experts any information, including any personal information (yours and third parties), the disclosure of which is not required by the Services or may be in conflict with these Terms.
REGISTRATION
In order to receive the Product, you will be requested to register by providing your email and password or sign in via Facebook, Gmail, or Apple ID account. Your account will be created based on the information you provide to us.
You agree to provide complete, accurate, and up-to-date information during the registration process and to update such information as necessary to ensure that it remains complete, accurate, and up-to-date. You may not register for an account on behalf of any person (other than yourself).
No person may have more than one active account at any given time. Should multiple accounts be discovered, they will be merged with your initial account created during your first purchase.
When you create your account, you will be asked to create a password, which you will be solely responsible for safeguarding. We encourage you to use “strong” passwords (passwords that use a combination of upper- and lower-case letters, numbers, and symbols). You agree not to disclose your password to any third party, and you agree to immediately notify Us of any unauthorized use of your account. You further acknowledge and agree that you will be solely responsible for any activities or actions on or through your account, whether or not you have authorized such activities or actions. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
Should any difficulties arise during the process of account creation, please contact our Support.
VERIFICATION
We do not control and are not responsible for any information provided by any Expert with the aim of such verification. Furthermore, we do not endorse or make any representations or warranties regarding the reliability of the verification or Experts themselves.
We cannot confirm that each Customer is who they claim to be.
Both Customers and Experts agree and understand that they assume all risks when using the Services (on behalf of Customers) or providing the Services (on behalf of Experts).
SERVICE PROVIDING
You will not use the Product in any manner that harasses the Expert or the Company. You will respect the privacy of the Company and the Experts and you will not make any unwelcome, rude, or abusive communications or interact with the Experts in any unlawful, disrespectful, offensive, harmful, or detrimental manner.
If you ever believe that the Expert has violated the law or is threatening or endangering you in any way, please contact us immediately at info@phdcapstonedissertations.com.
YOU UNDERSTAND THAT WHEN ORDERING SERVICES YOU WILL BE EXPOSED TO CONTENT FROM THE EXPERTS WHO ARE NOT UNDER OUR DIRECT SUPERVISION OR CONTROL AND THAT WE ARE NOT RESPONSIBLE FOR THE CONTENT OR COMMUNICATIONS PROVIDED BY THEM.
YOU FURTHER UNDERSTAND AND ACKNOWLEDGE THAT YOU MAY BE EXPOSED TO CONTENT THAT IS INACCURATE, OFFENSIVE, INDECENT, OR OBJECTIONABLE, AND YOU AGREE TO WAIVE, AND HEREBY DO WAIVE, ANY LEGAL OR EQUITABLE RIGHTS OR REMEDIES YOU HAVE OR MAY HAVE AGAINST US WITH RESPECT THERETO. YOU AGREE TO INDEMNIFY AND HOLD US, AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND/OR LICENSORS, HARMLESS TO THE FULLEST EXTENT ALLOWED BY LAW REGARDING ALL MATTERS RELATED TO YOUR USE OF THE PRODUCTS.
You are solely responsible for all information that you submit or transmit through the Website (“Information”).
Once you submit your information via our Website it cannot always be withdrawn. You assume all risks associated with your Information, including anyone else’s reliance on its quality, accuracy, or reliability, or any disclosure by you of information that makes you personally identifiable.
You take sole responsibility for ensuring that the information does not contain any illegal material, is false, intentionally misleading, defamatory, or violates any third-party right.
YOU ACKNOWLEDGE THAT THE WEBSITE IS INTENDED TO PROVIDE EDUCATIONAL ASSISTANCE TO CUSTOMERS AND EXPRESSLY AGREE TO COMPLY WITH THE COMMUNITY GUIDELINES.
ORDER PLACING AND ORDER PROCESS
The Order is placed by completing the Order form provided on the Website. No Service is provided by other means than by request.
The Order form will specify the scope of the work, Order parameters, and delivery terms. It is your responsibility to provide exact, complete, and final information in each standard Order form section when filling it out. You are obligated to ensure that the information given in the Order is presented in a form that allows the Expert to provide you with a correct Product.
The Company reserves the right to re-evaluate the Order details following the final payment to confirm whether the assignment requirements were met successfully, as indicated by the Customer. Should a mismatch occur, Support reserves the right to modify the Order to ensure that the Customer’s requirements have been adhered to.
Each Order placed by the Customer has a required volume, measured by the number of words. Upon the Service delivery, the Product received has to match the expected word sum. Note that the document may have fewer pages than requested but should have an exact number of words according to the «275 words per double-spaced page or 550 words per single-spaced page» rule. Should there be a page/number-of-words mismatch, the Customer may request to reformat the Product to match the number of words/pages according to the «275 words per double-spaced page or 550 words per single-spaced page» rule. For PowerPoint presentations, 1 slide corresponds to approximately 135 words per slide (text on slide).
Customer and Support may provide changes to the scope of work only if the Expert has not started the work yet. No changes can be made once the Expert has started working on the Order. Should the changes in Order details affect the volume of work, Order complexity, or narrow the completion terms, the Customer will be asked to provide additional compensation.
Should the Customer require any specific materials to be utilized in the production process, they must specify the sources and provide them to the Expert. If the references are not provided, the Expert is responsible for locating them. However, additional charges will be incurred and must be paid before the Expert can begin working on the project.
In general, the following deadlines for Orders are in place:
For Orders due within 12-24 hours, the Customer must supply the sources within 30 minutes of the Order placement;
For Orders due within 24-72 hours, within 1 hour;
For Orders with a 72+ hour deadline, sources must be received a day in advance.
If the Customer did not provide materials within the deadline, extra payment and/or time for completing the Order would be required. The Company is not responsible if the Order’s instructions were changed or incorrect in the first place. If the Customer adds extra materials after the work is delivered, all the funds can be released to the Expert if initial instructions are followed.
The Customer is highly encouraged to communicate with the Expert using the Messaging System or contact the Support team directly when seeking more information. By placing an Order on the Website, the Customer acknowledges that it may take a few hours to get a reply from an Expert.
The Customer can track the progress of the Order by using their Personal Account, where information about each Order and its status is displayed. The Customer can also contact Support to request the Order’s progress status by using all communication means. The Support Team is available 24/7.
The Customer may select a Favorite Expert to work on the Order by indicating their name or ID in the “Invite Expert” field. The Customer acknowledges that there is no 100% guarantee that the specific Expert is available to work on the Order. However, the Customer reserves the right to assign another Expert from the list of the biddings.
While ordering the Services, you must not send to the Experts any content which may be considered illegal, unlawful, harmful, threatening, abusive, violent, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of privacy or publicity rights, hateful or racially, sexually, ethnically or otherwise objectionable.